Data protection

§1 Information about the collection of personal data

(1) In the following, we inform about the collection of personal data when using our website. Personal data are all data that are personally identifiable to you, e.g. name, address, e-mail addresses, user behavior.

(2) The company responsible pursuant to Art.4 para.7 EU General Data Protection Regulation (EU-GDPR) is 

HDG Bavaria GmbH - Heizsysteme für Holz
Siemensstraße 22
84323 Massing
E-Mail: info(at)hdg-bavaria.com

(see our imprint)

You can contact our Data Protection Officer under:

Bugl & Kollegen GmbH
Sedanstraße 7
93055 Regensburg
Germany
E-mail: kontakt(at)buglkollegen.de

(3) When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist.

(4) If we make use of contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. We will also specify the defined criteria for the storage period.

§2 Your rights

(1) You have the following rights towards us regarding your personal data:

• Right to information
• Right to correction or deletion
• Right to limitation of processing
• Right of opposition to the processing
• Right to data transferability

(2) You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

§3 Collection of personal data when visiting our website

(1) When using the website for information purposes only, i.e. if you do not register or provide us with information in any other way, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art.6 par. 1 p.1 lit. f EU-GDPR):

• IP address • Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Access Status/HTTP Status Code
• The amount of data transferred in each case
• Website from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software

(2) In addition to the previously mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk in the browser you use and through which certain information flows to the place that sets the cookie (here by us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

(3) Use of cookies:

a) This website uses the following types of cookies, whose scope and function are explained below:

• Transient cookies (see b)
• Persistent cookies (see c)

b) Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

c) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

§4 Use of Google Analytics

(1) This website uses Google Analytics, a web analysis service of Google Inc. "("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. In the case of an activation of IP anonymisation on this website, however, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and Internet use.

(2) The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

(3) You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

(4) This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are further processed in abbreviated form, so that a personal relationship can be ruled out. As far as the data collected about you is personally identifiable, it will be excluded immediately and the personal data will be deleted immediately.

(5) We use Google Analytics to analyse and regularly improve the use of our website. With the statistics gained we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 Par. 1 S. 1 lit. f EU-GDPR. (6) Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/en.html, overview of data protection: http://www.google.com/intl/en/analytics/learn/privacy.html, and privacy policy: http://www.google.de/intl/en/policies/privacy.

§6 Embedding YouTube-videos

(1) We have integrated YouTube-videos into our online offer, which are stored on www.YouTube.com and can be played directly from our website.

(2) By visiting the website, YouTube is informed that you have visited the corresponding subpage of our website. In addition, the data mentioned in §3 of this declaration will be transmitted. This is independent of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in at Google, your data collected by us will be directly assigned to your existing account. If you do not wish to assign to your profile on YouTube, you must log out before activating the button.YouTube stores your data as user profiles and uses them, if necessary, for the purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.

(3) Further information on the purpose and scope of data collection and its processing by YouTube can be found in the data protection declaration. There you will also find further information about your rights and setting options to protect your privacy: www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

§7 Integration of Google Maps

(1) On this website we use the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.

(2) By visiting the website, Google receives information that you have called up the corresponding subpage of our website. In addition, the data mentioned in §3 of this declaration will be transmitted. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection declarations of the provider. There you will also find further information about your rights in this regard and setting options for the protection of your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. 

Links to other websites

Insofar as our website contains links to other websites, we are not responsible for the content or data protection policies of external websites. Use of our contact data The contact data published in the imprint may not be used by third parties to send us advertising material/information material that we have not explicitly requested. The operator reserves the right to take legal action if unsolicited advertising information is received, e.g. in the form of spam e-mails.

Form Data - HDG Webseite:

• myHDG: Personal Data is required to ensure usage of remote access functionality to HDG boilers. The following personal data is registered: Salutation, First Name, Family Name, address, city, postal code, telephone number, fax number, email.
• General contact form: The following personal data is registered: Salutation, First Name, Family Name, address, city, postal code, telephone number, fax number, email to get in touch with interested person or customer.

Form Data - HDG ExpertenNet:

• Partner: The following personal data is registered: Name, Company, Street, Postal Code, City, Country, Website, Phone, E-Mail, Logo (Image File).
• Contact Persons: The following personal data is registered: Name, Company, Street, Postal Code, City, Country, Website, Phone, Mobile Phone, E-Mail, Picture or Logo (Image File).
• Credentials: The following personal data is registered: Name, Street, Postal Code, City, Country, Pictures (Image Files).
• User: The following personal data is registered: Name, E-Mail, Phone, Street, Postal Code, City, Company, Birthday, Picture (Image File).